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Vermont HighTest Plus Tour:
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Thank you

This concludes the tour of the features and functionality of Vermont HighTest Plus 4.0. We hope that you now have a better understanding of the features and capabilities of Vermont HighTest Plus. If you have further questions, please call our Sales department and they will happily answer any question you have. And if your questions are too technical for them, they will conference in one of our senior developers who will give you the in-depth answer that you are looking for.

If you would like to take Vermont HighTest Plus for a test drive, we have a fully-functional 30-day trial available that you may download and experience for yourself how automated software testing with Vermont HighTest Plus can improve the quality of your software without breaking the bank.

We value you as a customer, before and after the sale, and we will do whatever it takes to satisfy you. We offer FREE TECHNICAL SUPPORT by phone, fax and email with SAME DAY responses for all phone calls if we cannot take your call immediately. This means that no one leaves until all support callbacks have been made and we have at least made an attempt to reach you. Sometimes, a question is better asked via an email where you can attach a script, or other information that is important to your issue. As with phone support, email support is a high priority for us and we will answer your question as quickly as we can. We have a goal of answering an email within one business day, but we know that sometimes that can be an eternity when you have a serious issue that is stopping you cold. That is why we usually try to answer an email as soon as we receive it and many people find that they receive an answer within an hour of sending their question in.

Providing a timely response to your question isn’t worth anything if it isn’t a correct answer. So many years ago, we completely eliminated our support department which was staffed with junior level developers and made one large development group, where everyone was involved with development and support. Yes, that’s right. The people are that developing the software answer all of your technical sales and support questions. What better way to get the correct answer the first time than to have someone who is actually involved in the development of the software, the one’s that know the application inside and out? And if the person does not know the answer to your question immediately, they will search the source code, or ask someone that does know the answer and get back to you with the answer to your question. We won’t leave you out in the cold.

Compare our support policy and performance against any software vendor and you will find few, if any, that provide you with this level of support, both during the pre-sale trial period and after the sale. And if you still don’t believe us, put us to the test. Download Vermont HighTest Plus and try it out. If you find that you have a question about the software, call or email our Support department and they will gladly speak to you and answer your questions.

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