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Vermont Support Program
Premier Support for Vermont Views
Nobody Supports You Like We Do!

You Get What You Pay For

When you buy VSP, you get the best technical support in the business. When you get support for free, you often get long waits, nontechnical personnel, and wrong answers. This may be acceptable for end user products, but not for a complex development tool such as Vermont Views. Poor support would cost you much more time, money, and frustration than the amount you pay for VSP.

We charge for technical support because it is the only way that we can provide you with quality technical support you expect and deserve. Paying customers always get the best service. Because you pay us for support, we do our very best to satisfy you. With VSP, you get the answers you need when you need them from people who know Vermont Views best.

One of the exceptional benefits you get with VSP is the availability of our developers on tech support lines. You will be speaking directly with actual Vermont Views developers. Developers who know Vermont Views inside-out, backwards and forwards. If the person you contact doesn't have a ready answer to your problem, the entire resources of the department are available to him or her on a first priority basis.

Our tech support starts with first quality people, and it is backed up by a system designed to ensure consistent, reliable support.

Custom online tracking system ensures continuity of support.

Our tracking system provides a record of all customer contacts and reported problems, so every developer you contact knows immediately to whom you have talked and what recommendations were made. Our online systems also help us track reported bugs, access technical bulletins that provide solutions to common problems in detail, register people as potential beta testers, and record suggestions.

VERMONT SUPPORT OPTIONS — Order Form

Vermont Views Plus
VSP Gold $349
5 User Network $1395

Vermont Views UNIX, or VMS
Depending on your system, support prices vary.

For details, please call 1-800-848-1248 (9 to 5 Eastern Standard Time), or send email to info@vtsoft.com. Unless noted otherwise, all prices are on a per user basis and are based upon a one year service agreement providing unlimited calls for the period.